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EsimDada

Support request

Request a replacement QR.

Use this form only if your eSIM QR was already delivered and you need recovery or transfer support. We review every request manually, and replacement QR may require an extra charge.

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Request details

Tell us what happened

Include your original order number and the email used during purchase so we can match your request quickly.

Before requesting

Replacement terms

One-time QRDelivered QR codes are one-time use only and cannot be reused after deletion.
Recovery feeRecovery or transfer because of device issues or a new phone has a mandatory $10 fee.
Unlocked deviceLocked device issues and changing devices are the customer responsibility.